Privacy Policy

1. Introduction

RemoteDesk ("we", "us", "our", or "Company") operates the RemoteDesk application. This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

2. Information Collection and Use

Account Information: When you create an account, we collect your name, email, and optional profile information.

Session Data: We do NOT store the content of your remote sessions. End-to-end encryption means we cannot access your screen, keyboard input, or file transfers.

Metadata: We collect session duration, connection timestamps, and anonymized performance metrics for service improvement.

Usage Analytics: With your consent, we collect anonymized usage patterns to improve features.

3. Data Retention

Account data is retained while your account is active. Session metadata is retained for audit purposes and can be purged on request. We do not retain encrypted session content.

4. Your Rights

Under GDPR, DPDP Act, and other privacy laws, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Data portability
• Withdraw consent
• Lodge a complaint with your data protection authority

5. Contact Us

If you have privacy concerns, contact us at privacy@remotedesk.app.